Over the past few years, global sourcing of critical yet non-core business processes and functions has emerged as a dependable and proven means of improving their cost effectiveness, quality, flexibility and productivity. Several Fortune 500 companies are already benefiting from this rapidly growing trend and have seen cost savings of 30-60% on their off-shored business processes while improving the quality and productivity of these processes.

Following are some examples of well-known companies benefiting from outsourcing / offshoring their non-core business processes / IT functions:

	GE Capital manages global payroll, call centers, mortgage and insurance claims from India. It’s call center in India handles inbound and outbound calls for credit card collections and responds to customer queries.
	American Express processes internal financial transactions for all of Asia from India.
	British Airways handles an array of back office applications from India.
	Amazon, Intuit and PayPal/X.com have many of their customers supported by a contact center in Delhi.
	Compaq Computers has a support center in Delhi, India to provide online technical assistance and support for users of the Compaq Presario range of home computers.
	The Indian subsidiary of Dell Computer Corp is setting up a call center in the southern city of Bangalore to service other English speaking countries.
	Bechtel’s remote processing center near Delhi provides real-time 24-hour support to other Bechtel employees working on ground infrastructure projects around the globe.
	Brigade Solutions runs two contact centers out of India, that cater to clients like Compaq & Palm.